FAQ

We usually ship your orders within 24 to 48 hours. Priority Post delivery is within 24 hours.

Yes! Once your order has been shipped, you will receive an email with a link to track your package in real time.

You can return a product within 14 days of receipt. Contact us by email to obtain the return label. The item must be in its original, undamaged packaging.

No, returns are free for all defective or non-conforming items. For others, the costs are your responsibility.

We accept credit and debit cards, GPAY, Apple Pay, or bank transfer.

Yes! All your banking information is encrypted and protected by our secure payment gateway.

Available stock is indicated directly on the product page. If a product is out of stock, you can request an email notification.

Yes, all our products come with a minimum 2-year warranty.

No, you can order as a guest, but creating an account makes it easier to track your orders and returns.

Click on "Forgot password" when logging in and follow the instructions to reset your password.